Hearing intent: What are people really saying to you?

People often do not say what they mean. They may not even be aware of what they mean. Listening to their words may not be the best way to understand what they are trying to say to you.

I call the skill to address this issue "hearing intent." It requires listening beyond people's words. It inevitably involves intuition and relying on our instincts. This requires trusting our gut. Some ways to hear intent include asking ourselves the following questions: "Who is this person? What are they trying to say to me? Why are they saying that to me?"

Our response can then address what they were intending to say to us. True communication will happen. Time will be saved. They may seem a little bewildered at first. But they will ultimately appreciate it.

Like any skill this requires practice. Try it on for size when you are feeling bold.

1 comment (Add your own)

1. Ikidi wrote:
HiI'm looking to do a book about the hirosty about Manx football with Eric Clague. Would it be possible to use 2 photos from your web-site. The first one is of the double winning side of 1965, however, there are few names missing from the photo. Could you please forward the complete names to faces.The other photo I'd like to use is the Woods Cup final winning team of 1993. Could you also put names to faces for that photo too.I appreicate your time and assistnance.ThanksHatty

Thu, August 9, 2012 @ 9:28 AM

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